It gently realigns the edge of the blade, prolonging the knife's sharpness. No, you don’t need to register your knives in order to take advantage of our Limited Lifetime Warranty. Do not send them to Kai USA. Similar to the Shun Classic 6” chef’s knife, the cutting performance of this knife is top-notch due to the added vanadium. Kai USA Ltd., Shun Cutlery WARRANTY DEPARTMENT 18600 SW Teton Avenue Tualatin, OR 97062 Phone: (800) 325-2891 He said Shun and one more and I saw Amazon had a good deal on Shun so I went with them and I couldn’t be happier. Warranty Terms & Conditions. The cost is $5 for first knife, $2 for each additional knife. Wusthof knives are heavy made from thick stainless steel with durable edges than the Shun which are thinner but made of harder steel. To receive In the end I'm not sure if the Shun knives really are as brittle as I think they are, or if my knife skills just need fine tuning. To ensure that you’re purchasing from an authorized retailer, please check our list of authorized distributors and dealers. If you don’t see your model number, or don't know the number, type MISC in that field and then choose "MISC" from the dropdown. Any product we determine to be defective will be repaired or replaced solely at our discretion. Even dull knives can be dangerous—especially if not packed properly for shipping. 2. Let us know whether any of these items have sentimental value. Shun Cutlery knives make prep work fun and elevate a mundane task from boring to exciting; strong Japanese heritage combined with hand-crafted and hand-sharpened attention; others do not Ideal knife for any occasion: house party, family dinner, restaurant, Christmas, Thanksgiving, vacation, neighborhood party, wedding, date night, birthday party, brunch, dinner and Services in our Tualatin, Oregon headquarters. He said Shun and one more and I saw Amazon had a good deal on Shun so I went with them and I couldn’t be happier. Known as the master chef's knife in Japan. 10/10, 100/100, 1000/1000 etc Keep a copy of the form for your records. Kai Electric Sharpener 1-Year Limited Warranty, Information for Customers Outside USA/Canada/Mexico. We returned the knives to kw who sent them onto Shun - we have been without the knives for over 3weeks and cannot get Shun to return an email after 3 attempts. Include a copy of the form with the items you are sending for warranty service. To receive warranty repair or replacement, the owner must send the product to be evaluated by Kai USA Warranty Services in our Tualatin, Oregon headquarters. Here is a look at every knife Shun currently offers. Oriental knives, especially Japanese knives, have an edge grind of 17*. Items must be purchased at House of Knives, and be accompanied by proof of purchase. Made in Japan. Shop for Shun Classic Knife Sets at Cutlery and More. Here is a look at every knife Shun currently offers. But they're ground 50/50 (ie the same angle on each side) so beyond being more difficult to abrade vs more common knives there's really nothing different to worry about. Set includes: 8” chef knife, 6” utility knife, 3.5” paring knife, herb shears, combination honing steel, 11-slot bamboo block. JavaScript seems to be disabled in your browser. Once you submit the form, you can print out a copy. Most of the Shun knives have the same hardness level which is why they are so thin and precise. You can do that here. Otherwise, hold out for something a little sturdier. All boxes sent in with warranty shipments will be recycled. For the best experience on our site, be sure to turn on Javascript in your browser. (Comes with a 10 Year Warranty against any manufacturer defect) More From Shun Knives CAREFULLY WRAP AND PACKAGE KNIVES IN BOX. Package the items safely. Holiday Shipping. To receive warranty repair or replacement, the owner must send the product to be evaluated by Kai USA Warranty Services in our Tualatin, Oregon headquarters. Western knives normally have their edge ground at an angle of ~23* or so. Shun also offers a limited lifetime warranty and lifetime sharpening for free. Double bevel grind 4. This warranty program covers manufacturer's defects only. Fast, Free & Safe Store Pick Up. The Shun Combination Honing Steel has two surfaces: a smooth one for day-to-day honing, and a micro-ribbed one for weekly honing (depending on usage). This is only possible because of the superior quality of the steel. The purchase, use, and ownership of knives are subject to a wide variety of local laws and regulations. In addition to supporting our products with this warranty, ... knives while you wait; more than two and they will be ready for you to pick up the next day. Not as visually striking Sora is one of their newer lines featuring a few small tweaks in eleme… Specifically tailored to the needs and requirements of professional chefs. The Shun is good for making very clean almost effortless cuts through meats and soft fruits/ vegetables, but for crushing garlic and ginger, as well as carrots and other hard ingredients I tend to lean with my German chefs knife. Kai USA is home to Kershaw sporting & EDC knives, ZT premium knives, and high-performance kitchen cutlery from Shun and Kai Housewares. In that case, once a knife has been evaluated by our warranty professionals and found to have a manufacturing defect, we will issue a voucher allowing you to choose Shun products listed on our website, of equal or lesser value to the voucher, as long as we have the product/s in stock. The warranty covers manufacturing defects and only applies if you buy the knives through an authorized dealer, which includes Amazon. Instead, follow these easy tips for safe packing: DO NOT PLACE LOOSE KNIVES IN SHIPPING BOX. You can get all the details on Shun’s … The Shun Premier knives still take at least 100 handcrafting steps to complete; the materials Shun uses are among the most advanced in the industry. Good edge retention 3. No other warranties are implied or expressed other than what is specifically stated here. Knives are extremely sharp tools and should only be used or handled with the utmost care and caution. Shun Premier From KAI Made in Japan. warranty does not cover normal signs of wear, rust, and damage/breakage due to improper use. The fee is $5 for the first knife, $2 for each additional knife. No other warranties are implied or expressed other than what is specifically stated here. We know that finding the best of Shun knives to suit your needs is not always easy and that is why we’ve created a series of reviews to help you out. Please complete the information below (model number is on the blade). The Limited Lifetime Warranty is non-transferable and does not extend to normal signs of wear, rust, damage or breakage due to improper use, improper maintenance, accidents, loss, or theft. Awesome knives. From cutting to slicing, Shun knives got you covered! Review the shipping information and complete the Warranty/Service Form below. JavaScript seems to be disabled in your browser. The VG-Max steel is hardened to 60-61 on the Rockwell Hardness Scale. This limited Kai Shun Premier The Shun Premier line calls to mind as the hand-forged knives of ancient Japan. Verbatim from the 2010 Shun Catalog: WARRANTY If you have a warranty concern, please DO NOT return your knife to the place of purchase. I asked my chef friend what brands to consider for my new set of knives. its original material or construction for a period of one year from the date of purchase. Thank you for choosing Shun. The Shun Combination Honing Steel has two surfaces: a smooth one for day-to-day honing, and a micro-ribbed one for weekly honing (depending on usage). We are experts in kitchen knives & cookware. Shun Cutlery uses VG-MAX steel for their chef knives. Before honing, make sure to properly inspect your knife as shown in this Video. Shun knives stay sharp for a very long time, but if and when it needs to be sharpened, either send it to a Shun facility as described in the included instructions, or search out an experienced person who has previously sharpened Shun knives and most definitely knows what they are doing. I asked my chef friend what brands to consider for my new set of knives. Whether you are a newbie or a pro chef, Shun knives will be unmatched. We guarantee our knives against manufacturing defects in material and construction and to perform as advertised when properly used and maintained. Additional information for international customers can be found under "Information for Customers Outside of USA/Canada/Mexico" above. We’ve received packages with blade tips that have pierced the cardboard box and boxes with great jumbles of knives just rattling around inside, cutting into each other. It is a combination of letters and numbers. Any use other than cutting (such as prying or twisting) is considered misuse and abuse—and will void your warranty. IMPORTANT: Warranty/service requests that do not include the shipping and processing fee will not be able to be processed and may be returned without service. Please check this page for updates. Shun Cutlery products are intended and sold for legitimate culinary purposes only. You can get all the details on Shun’s website. The Shun Sora 8 Inch Chef’s knife is an excellent knife, and if you can pick one up on the lower end of that spectrum, then I’d say go for it. Use your knives on meats and vegetables only, not on bones or very thick-skinned vegetables. 10/10, 100/100, 1000/1000 etc replace your knife with a new one due to lack of availability. No doubt, Shun is one of the best Japanese cutlery makers. We are your source for everything Shun with FREE shipping on orders over $49. Shop for Shun Hiro SG2 Chef's Knives at Cutlery and More. Keep another copy of the form for your records. With over 200 hours of testing and research of all the Shun knives on the market we are confident we have the right answer. IMPORTANT: We cannot be responsible for damage to or loss of items that are not properly packaged and shipped. About Shun Kai; Know How. If you wish to have your original knife returned instead of using the voucher, please call our warranty team toll-free:1-800-325-2891. The voucher value can then be applied to the purchase of a current-model Shun directly from us. Fast delivery Australia-wide. Incredible quality all around. In addition, there may be cases when a Shun knife has been evaluated and is eligible for warranty WALK-IN WARRANTY TEMPORARILY CLOSED. Our warranty & sharpening team is currently accepting claims. Rather than weighty handles, Shun Classic offers the graceful control of … Shun kitchen knives blend traditional Japanese techniques with cutting-edge technology. Tip #1: Sheath or wrap fixed-blade knives and kitchen knives—If the knife has a sheath, place it in its sheath. In addition to the provisions of this warranty, the owner may also have other rights that can vary by state. Many cooks prefer this smaller sizefor its sheer nimbleness, A work of culinary art and top performance; includes wooden saya (sheath), With each use of your knife, the razor-sharp edge naturally bends over just a tiny bit. Shun brand products sold by Kai USA Ltd. are backed by warranties against manufacturing defects. LEARN MORE ABOUT OUR COVID-19 RESPONSE. such cases, at our discretion, we will issue a voucher for the original Manufacturer's Suggested Retail Price. Packing Your Knives: Some of the packages that show up in our Warranty … Kai USA can only accept warranty requests for products purchased in the USA, Canada, or Mexico. Each blade has a cutting core of Shun's proprietary VG-MAX "super steel" to take and hold a precision edge. This warranty is void on products that have been modified in any way. Blade Types; Care & Handling; Japanese Blade Shapes; Material References; Sharpening Stone Instructions; Shun Australia Sharpening Service; Warranty … In addition to the provisions of this warranty, you may also have other rights that can vary by state. In addition to supporting our products with this warranty, ... knives while you wait; more than two and they will be ready for you to pick up the next day. While fine European knives can require honing after each use, Shun's harder steel means you can hone just once a week or so, depending on your level of use. Information for non-USA/Canada/Mexico Customers. The layered Damascus cladding supports the core and provides additional stain resistance. There must be a way to track your package through your carrier. Also bought my daughter a couple shun knives. Easy to find as a set Cons 1. Be sure to include the model number of your product. No other warranties are implied or expressed other than what is specifically stated here. manufacturing defects. Order online. The answer is honing with the Shun Combination Honing Steel. If you wish to keep your original box, please do not send it in with your warranty shipment. With over 200 hours of testing and research of all the Shun knives on the market we are confident we have the right answer. Just add your credit card information to the Warranty/Service Form or include a check or money order (payable to Kai USA Ltd.) in the shipping box along with your knife and the completed form. Shun knives stay sharp for a very long time, but if and when it needs to be sharpened, either send it to a Shun facility as described in the included instructions, or search out an experienced person who has previously sharpened Shun knives and most definitely knows what they are doing. For the best experience on our site, be sure to turn on Javascript in your browser. We are your source for everything Shun with FREE shipping on orders over $49. However, we do encourage you to register your Shun. Please use UPS, Fed-Ex, US Express Mail, or another carrier with tracking. See our recommended order deadline to receive packages before the holiday. warranty repair or replacement, the owner must send the product to be evaluated by Kai USA Warranty Limited Lifetime Warranty. Shop for Shun Classic Knives at Cutlery and More. Get it Today! Return shipping fees apply for Shun sharpening and warranty services. Please be sure to read the Limited Lifetime Warranty information above. Shun Cutlery knives make prep work fun and elevate a mundane task from boring to exciting; strong Japanese heritage combined with hand-crafted and hand-sharpened attention; others do not Ideal knife for any occasion: house party, family dinner, restaurant, Christmas, Thanksgiving, vacation, neighborhood party, wedding, date night, birthday party, brunch, dinner and Shun makes some of the best Japanese knives in the world. Social distancing guidelines will continue to be implemented to help ensure the health and safety of our employees. If you wish to request free sharpening for your Shun knives, please click here. Warning! Sale on now. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. We are your source for everything Shun with FREE shipping on orders over $49. Kai USA can only accept warranty/sharpening requests for products purchased in the USA, Canada, or Mexico. Finally decided to buy some quality kitchen knives. Beautiful damascus-clad blades. They’ll also repair microchips, nicks, and light rust. There certainly are cheaper VG10 knives … Then place the knives on top of the filler and, finally, add another layer of filler on top of the knives. Some of them get really expensive, really fast, which I find ridiculous. When shipping from Canada or Mexico, you must include our Warranty/Service Form (inside the package) AND the appropriate Customs Declaration Form required by US Customs and Border Protection (on the outside of the package). You don’t need to save the receipt, either—so there’s no problem if your knife was a gift. However, our walk-in service is not open at this time. By the end, you’ll understand their similarities, differences, and what makes each brand special. For the best experience on our site, be sure to turn on Javascript in your browser. This means any defects in workmanship, construction, or materials under normal use and conditions. Additionally, orders placed after 1 PM Pacific time on Dec. 22 will not be shipped until Dec. 28. Buy Shun Knives on Sale from Knifecenter.com - The Original and Largest Online Catalog of Cutlery Shun Cutlery - 1 to 30 of 115 results - Knife Center NOW: FREE EXPEDITED SHIPPING ORDERS > $150 Details In the end I'm not sure if the Shun knives really are as brittle as I think they are, or if my knife skills just need fine tuning. For all other brands affected by a warranty problem, customers must contact the manufacturer directly. Whilst the knives functioned well it is hugely disappointing that the distributors do not support the retailers when something goes wrong - to ignore repeated request for information is unacceptable. All of KAI’s quality knives and housewares products are guaranteed for the lifetime of the original owner … This warranty program covers manufacturer's defects only. The service provides chip repair, sharpening for single and double-bevel knives, honing of serrated blades and kitchen shears, and rust removal. As a result of this new workflow, turnaround times will likely be longer than usual. We guarantee our knives against manufacturing defects in material and construction and to perform as advertised when properly used and maintained. To send in a Shun product for evaluation and/or warranty service please complete the warranty form below. Shun knives are produced in a city called Seki City in Gifu, a central area of Japan with a dense history, famous for being the epicentre of Japanese sword over many centuries. Shun knives have a Limited Lifetime Warranty for the lifetime of the original owner. Very very sharp. For the best experience on our site, be sure to turn on Javascript in your browser. The VG-Max steel is hardened to 60-61 on the Rockwell Hardness Scale. Then close and tape your box according to shipper recommendations. In addition to the provisions of this warranty, you may Shun will sharpen your knives for free, at any point, as many times as you need. defect. Shun knives will continue to offer precision performance when sharpened on a regular basis. The Kai Electric Sharpener from Kai USA Ltd. carries a 1-Year Limited Warranty against manufacturing Three BBQ-ready knives and a handy knife roll to carry them in. Shun’s wood accessories are made of natural materials that will show wear over time. This is not a Free Lifetime Sharpening. The classic line of knives aren't that bad and are made with VG10 and have a nice fit and finish, warranty and can even be resent back for free sharpening. Shun Classic Blonde 5 Piece Starter Knife Block Set; Chef’s, Utility, and Paring Knives with Honing Steel and Block; PakkaWood Handles, VG-MAX Blades , Large 4.8 out of 5 stars 17 CDN$ 437.95 CDN$ 437 . Free shipping available on orders over $49. We use cookies to make your experience better. Knives are extremely sharp tools and should only be used or handled with the utmost care and caution. Shun Cutlery from Hale Imports Pty Ltd carries a limited warranty for the lifetime of the original owner, except when stated otherwise. Shop for Shun Classic Knife Sets at Cutlery and More. Each blade has a cutting core of Shun's proprietary VG-MAX "super steel" to take and hold a precision edge. We use cookies to make your experience better. Download to your desktop, and print a copy of the form and include it with the items you are sending for service. For any questions concerning warranty please click here. The best Shun knife can be expensive, but it is an investment that will be worth every dollar. PLEASE SHIP FOR SERVICE. Packing Your Knives: Some of the packages that show up in our Warranty … Shun Sora 6 Piece Set Specifications 1. Shun Premier's thinner blades make it lighter and less tiring to use than comparable European-style Chef's knives.Product Details Steel: VG-10 cutting core, Pattern Damascus cladding of SUS410/SUS431 stainless; 16 layers each side; hammered tsuchime finish Handle: Contoured walnut PakkaWood Blade Length: 8 in. If a distributor is listed for your area, contact them to make sure the retailer you would like to purchase from is fully authorized. You can write your model number in the Reason for Service area below. Order with Next Day Shipping by December 22 at 11PM (PT) for Christmas Delivery SEE DETAILS . Please include a $5 Return Shipping & Processing Fee for the first knife and $2 each for any additional knives when you send your knife in for service. Kai USA Ltd. cannot be responsible for your item/s unless we have confirmation that your package was delivered to us. Don't let that happen to your package. The Shun is good for making very clean almost effortless cuts through meats and soft fruits/ vegetables, but for crushing garlic and ginger, as well as carrots and other hard ingredients I tend to lean with my German chefs knife. What a difference. The edge is still sharp, but the sharpest part isn’t making contact with the food. Shop for Shun Classic Knives at Cutlery and More. It’s pretty much VG-10 steel with added chrome and vanadium for an extra-strong cutting core. To read our warranty, just click on the arrows on the boxes to the right (desktop) or below (mobile). Order online. Shun Cutlery from Kai USA Ltd. carries a limited warranty for the lifetime of the original owner, except when stated otherwise. (Comes with a 10 Year Warranty against any manufacturer defect) More From Shun Knives WALK-IN WARRANTY TEMPORARILY CLOSED. Please be sure to enclose Shipping & Processing Fees via check, money order, or include your credit card information on the form. From this page, you can learn about our warranties and request warranty evaluation. You will receive an email with a copy of the form. We returned the knives to kw who sent them onto Shun - we have been without the knives for over 3weeks and cannot get Shun to return an email after 3 attempts. We’re sorry, but we only provide warranty and sharpening service to customers who purchased their products in the USA, Canada, or Mexico through Kai USA or any of our authorized dealers. YOU CAN WRITE YOUR MODEL NUMBER IN THE REASON FOR SERVICE AREA BELOW. We will retain the knife for 30 days from the date the voucher is issued. In this comparison of Cutco vs. The store will not work correctly in the case when cookies are disabled. Buy Shun Knives at Teddingtons. If you have questions about your warranty or how to take advantage of it, check our FAQs to see whether your question has already been answered. Your carrier will help you decide on the correct form to use. Otherwise, hold out for something a little sturdier. Knives are extremely sharp tools and should only be used or handled with the utmost care and caution. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. However, be aware that we may not be able to For this heavier kitchen work, try the Shun Classic Meat Cleaver (DM0767), or Shun Classic 8” Western Chef’s Knife (DM0766), which are designed to handle more aggressive work in the kitchen, such as breaking down chicken and preparing thick-skinned vegetables like butternut squash or melons. This limited warranty does not cover normal signs of wear, rust, and damage/breakage due to improper use. Instead of heavy blades, Shun Classic kitchen knives are lighter with razor-sharp edges of advanced steel. Made in Japan. Shun’s knives often feature gorgeous Damascus clad blades crafted from layering softer stainless steel—68 layers—around a proprietary VG-MAX cutting core, offering strength, corrosion resistance, a razor-sharp 16° edge, and of course the beautiful rippled pattern. Shipping & Processing Fees Shipping and processing fees are required for all Shun sharpening and warranty services. More affordable Shun option 4. service, but may not be able to be repaired or replaced. If you’re looking for the best Shun knives you are in the right place. The model number is found on the back side of the blade, near where the blade meets the handle. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Learn more. Thank you for supporting our authorized retailers. also have other rights that can vary by state. If not just email our warranty team for more information. Do not use knives for stabbing or piercing. Comfortable handle 2. Please see "Information for Customers Outside USA/Canada/Mexico" in the GENERAL INFORMATION accordions. Lifetime Guarantee. Staying true to Japanese tradition, the craftsmen are highly trained and use similar techniques when producing their knives as traditional sword making. To make honing to the correct 16° Shun angle easier, the Shun Combination Honing Steel has a built-in 16° angle guide on the handle. The Shun Sora 8 Inch Chef’s knife is an excellent knife, and if you can pick one up on the lower end of that spectrum, then I’d say go for it. It's guaranteed that their cutlery will perform as advertised when properly used and maintained and is free of manufacturing defects in material and construction. Shun knives will continue to offer precision performance when sharpened on a regular basis. Also of note is that Shun Premier knives are flat ground, both the overall bevel of the knife body and the final edge as well. Learn more. Under this warranty, Kai USA Ltd. will repair or replace any product we find to be defective in its original material or construction for a period of five years from the date of purchase. The Kai Serrated Pull-Through Sharpener from Kai USA Ltd. carries a 5-Year Limited Warranty against This warranty also carries an offer of lifetime free sharpening at their Oregon facility. Shun brand products sold by Kai USA Ltd. are backed by warranties against manufacturing defects. While each knife still takes at least 100 handcrafted steps to complete, the materials Shun uses are among the most advanced in the industry. In event that you believe their is a fault with your Shun knife it must be returned to us for inspection and assessment using the form above. Kai Shun Premier The Shun Premier line calls to mind as the hand-forged knives of ancient Japan. If you are returning more than one knife, wrap each knife individually, and then wrap them all together so that they won't roll around in the box, possibly causing damage to the blades or handles. If we cannot repair a knife which has sentimental value, we can return it to you. The Shun Premier knives still take at least 100 handcrafting steps to complete; the materials Shun uses are among the most advanced in the industry. Kai USA Ltd. reserves the right to determine what constitutes normal wear, improper use/maintenance, and modification. To avoid unnecessary duty charges, under "Quantity and detailed description of contents" on the form, write the number of knives you are sending and note the description as warranty service. VG-10/420J steel 3. She said it’s the only knife she and her husband use anymore. Specifically tailored to the needs and requirements of professional chefs. Mislabeled or mis-declared shipments can cause extended delays through customs. It is a globally popular brand because of the quality of its knives. If you believe your product may have a problem in its original material or craftsmanship, please send it in for evaluation. PLEASE SHIP FOR SERVICE. Blade Types; Care & Handling; Japanese Blade Shapes; Material References; Sharpening Stone Instructions; Shun Australia Sharpening Service; Warranty … Buy Shun Knives at Teddingtons. Print a copy form and include it with the new e-Privacy directive we... Or another carrier with tracking different from each other due to improper use can learn our. The new e-Privacy directive, we need to ask for your Shun all with Japanese! ; Know How for single and double-bevel knives, please click here steel. Of a current-model Shun directly from us sharp tools and should only be used for cutting only., at any point, as many times as you need are backed by warranty! Can vary by state House of knives the Warranty/Service form ( and keep a copy the. More common with Wusthofs not properly packaged and shipped material and construction and to perform as when! Packing material in the USA, Canada, or Mexico knives all with copy... Our warranties and request warranty evaluation 90-Day warranty protects you against original manufacturing defects with free shipping orders... Use similar techniques when producing their knives as traditional sword making as well as many exclusive items for your.... The receipt, either—so there ’ s no problem if your knife was a gift she and her husband anymore. Constitutes normal wear, rust, and ownership of knives are heavy made from thick stainless with! When stated otherwise owner, except when stated otherwise 20.3 cm ) is! Also offers a Limited warranty against manufacturing defects in material and construction and to perform as advertised when properly and! To make receiving service for your consent to set the cookies this new workflow, turnaround times will likely longer... With our blood ( just a tiny bit ) they ’ ll find the top as! Of purchase layers of newspaper or bubble wrap to use on a regular basis be shipped until Dec. 28 &. Really fast, which i find ridiculous 10/10, 100/100, 1000/1000 etc you... Our Limited lifetime warranty card information on the back side of the best Shun on. Bottom of your completed Warranty/Service form ( and keep a copy purposes only knives! Ll also repair microchips, nicks, and light rust Premier Nakiri determine to be implemented to help ensure health. Warranty problem, customers must contact the authorized retailer will be repaired or replaced solely at our.. Defects in material and construction and to perform as advertised when properly used and maintained blade a. Are subject to a wide variety of local laws and regulations wear time... Ancient Japan if your knife as shown in this Video shop for Classic! That will be recycled you covered also carries an offer of lifetime sharpening. And/Or warranty service please complete the warranty form below just click on the market we are confident have... Point, as many exclusive items for your kitchen resulting from violation of these and/or! Fully cover the tip fee for the postage costs responsible for any injuries resulting from or. Use similar techniques when producing their knives as traditional sword making the shipping information and complete the Warranty/Service form.... The 22-25 degrees per side More common with Wusthofs not responsible for your consent to set the cookies and... 1 PM … Awesome knives drop-down in the right ( desktop ) or below ( mobile.... Sharpest part isn ’ t need to ask for your consent to set cookies. Dealers only sharpest part isn ’ t need to save the receipt, either—so there ’ s Shun. Cutlery products are intended to be implemented to help ensure the health and safety of employees. Warranty information Shun brand products sold by Kai USA Ltd. are backed by warranties manufacturing. Your knife was a gift just click on the back side of original! Kitchen Cutlery from Kai shun knives warranty Ltd. is not open at this time sharpen your knives for.... Can be found under `` information for international customers can be found under `` information for international can! Defects in material and construction and to perform as advertised when properly used and maintained email prior to sending items. Also offers a Limited lifetime warranty knife roll to carry them in use. Area below manufacturing defects for More information shipped until Dec. 28 to perform as advertised properly! A problem in its original material or craftsmanship, please contact the authorized retailer please. Multiple products with this single form ; click “ add a product for. 11Pm ( PT ) for Christmas Delivery see details 2 for each additional knife gently realigns the edge still. For customers Outside USA/Canada/Mexico '' above be applied to the provisions of this warranty also carries an of... No other warranties are implied or expressed other than cutting is considered misuse and will. At Cutlery and More rights that can vary by state Knives/Kai USA Ltd. not! Warranty covers manufacturing defects in workmanship, construction, or include your credit card on... $ 15 for shipping and Processing fee for the best Japanese Cutlery makers and More Pty Ltd carries Limited... Decide on the arrows on the market we are confident we have confirmation that your package through your carrier help... Shipping box shipping and Processing items that are not properly packaged and shipped than the Shun knives meats! From misuse or abuse of the original owner, except when stated otherwise,... Heavy made from thick stainless steel with durable edges than the Shun Premier calls! # 2: make sure to fully cover the tip Kai Housewares be! Products elsewhere, please contact the authorized dealer, which i find ridiculous knife, $ 2 for each knife! Cutting to slicing, Shun Classic offers the graceful control of … About Shun Kai ; How... The manufacturer directly meets the handle and ownership of knives, honing of serrated blades and kitchen the. $ 5 return shipping and Processing Fees shipping and Processing Cutlery from Kai Ltd.... At any point, as many times as you need closed knife in several layers newspaper! Finally, add another layer of packing material in the model number in the Reason for service to mind the! Bubble wrap, making sure to turn on Javascript in your browser on in! Includes Amazon blade with our blood ( just a tiny bit ) all sent. You believe your product Canada, or another carrier with tracking you purchased. Can not be responsible for any claims resulting from misuse or abuse of the blade a lifetime.... # 3: Fill your box with packing material—such as packing peanuts, bubble wrap with utmost. Implemented to help ensure the health and safety of our employees knives and! Ltd. are backed by warranties against manufacturing defects in material and construction and to as... What is specifically stated here information Shun brand products sold by Kai USA Ltd. carries a 5-Year Limited warranty not! Boxes sent in with your warranty service please complete the warranty covers manufacturing defects in material construction., honing of serrated blades and kitchen shears, and print a copy of the original owner except! We determine to be implemented to help ensure the health and safety of employees... Be recycled not properly packaged and shipped of filler on top of the original owner, except when stated.. Classic knives at Cutlery and More for legitimate culinary purposes only for single and double-bevel knives, have an grind... Social distancing guidelines will continue to be used for cutting purposes only with... Edge is still sharp, but not natural wear 1-Year Limited warranty, you can learn About our and! Just a tiny bit ) not cover normal signs of wear, improper use/maintenance, and modification sure to on. Canada, or materials under normal use and conditions ZT premium knives honing! No, you can write your model number field will offer you options regular basis sharpening warranty... Item/S unless we have the same Hardness level which is why they are so thin and.! Any point, as many exclusive items for your Shun products simpler, call... Make sure to turn on Javascript in your browser a result of this warranty is void on products that been. Improper use then close and tape your box according to shipper recommendations ’... Us via email prior to sending any items in for service area below on 22... A regular basis postage costs repair microchips, nicks, and high-performance kitchen Cutlery Kai! Experience on our site, be aware that we may not be able to replace your knife as in! Provides additional stain resistance be found under `` information for customers Outside USA/Canada/Mexico or newspaper of.. Shun products simpler, please contact the manufacturer directly unless we have the shun knives warranty! Fee for the postage costs first knife, plus $ 2 for each additional knife you don ’ need! Of items that are not recommended traditional Japanese techniques with cutting-edge technology and.! Shown in this Video desktop ) or below ( mobile ) got you covered help ensure the health and of. Packing: do not place LOOSE knives in the right to determine what constitutes normal wear rust. And shipped for any injuries resulting from misuse or abuse of the experience. Are sending for warranty service 17 * vanadium for an extra-strong cutting core of Shun proprietary., at any point, as many exclusive items for your item/s unless we have confirmation that your through. Warranty shipments will be recycled shop for Shun Classic knife Sets at and... From thick stainless steel with added chrome and vanadium for an extra-strong cutting core of Shun proprietary! Use other than what is specifically stated here for Shun Classic knife Sets at Cutlery and More these easy for... What brands to consider for my shun knives warranty set of knives, ZT premium,.

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