Ensure method of installation does. Now the Quantums in the living room and hallway seem to be fine (as the off-peak supply was already there, ready to be connected up via a fused spur), however the bedroom Quantum has given me some issues. ), Heating, Home Heating Systems (31117 other questions), Related questions - fire, keeps, off, itself, There is more help available. It could be that the batteries in your remote control are dead and need replacing. If you are using a remote control, the receiver may be defective and need to be replaced. In many instances work should only be undertaken by a qualified
Replace the remote if the unit comes on independently without your having turned it on. While oil filled radiators are generally safe, itâs best to check if they have some kind of overheat protection (tilt switches) that automatically turn it off if anything happens to the heater. Replace the remote control sender. Refer to ownerâ€™s manual to recode your remote control, once you have recoded the remote you must initialize the remote to the receiver. Turn off the power and clean the front of your baseboard heater. A: Please review the Operating Instructions in the Ownerâ€™s Manual for clearances surrounding the fireplace. To check if your electric fireplace has excess dust, turn off your fireplace at the wall and unplug it from the socket. If the switch does not stop the fan then the switch may need to be replaced. A: There could be other appliances on the same circuit as your unit. A: Please refer to Operation section in the Ownerâ€™s Manual. To mend any household, kitchen, or other electrical appliance start here. How do I Troubleshoot a Dimplex Electric Fireplace? If using batteries to power the wall remote, try replacing the batteries? It powers up fine, fake flames work, it has a turn knob to set the temperature, but when I push the HEAT switch to ON, you can hear the heater working and see the heating coils turn red but within 15 - 20 seconds you hear a loud click noise and the coils turn off and no heat is produced. It is possible that there could be a problem with the wiring such as a loose wire causing a dead short and resulting in the breaker tripping or the fuse to blow. The problem may be: A: Light should not be visible around the perimeter of the log set. Allow the fireplace to cool down before attempting to check for dust or dirt. Is your unit connected to the proper voltage? If yours stops working, then it is often because of defects in the fuse. (Dedicated means no other outlets or fixtures are sharing the same circuit breaker). The flicker rod may not be connected to the shaft on the flicker motor. it has the above referenced fireplace. Check the wire connections to the log set and the LED driver board as the may have come loose. First check to see if your breaker has tripped or if the fuse has blown. Please review the Maintenace Instructions in the Ownerâ€™s Manual for light bulb replacement. Hi all, I have an dimplex xms713n 2005 model. The breaker may have tripped or the fuse has not blown. If you are finding that larger glowing sections are causing the heater to trip the thermal cutout, then you should disconnect power to the unit and discontinue use. Check for loose or disconnected wires in unit. If the heater has not been in use for some time, the heater may be burning off any dust that may have accumulated while not in operation. Click the below categories to filter questions and answers. If you do not know what your product model number is, please see the below image guides which explain how you can find out the model number on a variety of Dimplex products. Mine is switching off as well .contacted complex want 123 pounds call out .awaiting a phone call after further complaining.did you solve your problem? Fast forwarding to a few weeks ago, I had 3 Dimplex Quantum heaters installed. If there is still no heat then the heater blower assembly must be replaced. A: The flame should be a constant smooth flowing flicker. If the fan blades are clean and the air grills are now clean as well, you have likely solved the problem. Step 2 Turn the heater onto its face or set it on a table once completely cool. Please review the Operating Instructions in the Ownerâ€™s Manual. Review the ownerâs guide â¦ Manual / Remote switch may not be working. If your unit is equipped with a â€śPurifierâ€ť the fan will run continuously only if the 3 position switch is in the purifier fan position. howtomendit.com costs nothing to use and you can ask a question without an account or logging in. You may also have a defective Heater On/Off switch that may need to be replaced. I have a charmglow 23in electric fireplace. Check to make sure power is present at the main on/off switch on your unit. Don't see your question? This is normal operation. Hi I've just turned my dimplex xms712n on , but it doesn't heat up so I'm thinking the ememts have gone. The amount of ambient light in the room reflecting in the mirror may affect the appearance of the flame. My thermostat on max temperature The electric fireplace may have overheated and gone into overheat protection mode. Remove the obstacle, plug the heater back in and turn it on. If you are using a Wall Thermostat control, check the operation guide. We will ask for your model and serial number, we will then ask a few questions and diagnose your problem over the phone. It could be that the log set is not positioned properly in the firebox. The most common cause of this is the lack of enough airflow through the unit. The rubber grommet may have been inserted backwards. This is a good little heater with lots of power However this is only relevant when it is working, it has a frustrating thermostat that keeps turning itself off. This could cause too much draw of amperage that is too close or over the maximum breaker amperage. The breaker may have tripped or the fuse has not blown. This noise would be a rubbing or sweeping noise. We hope nothing ever goes wrong with your Dimplex product, but in case it does, here you will find a collection of product troubleshooters that will help you resolve a â¦ Ensure you have read our Small
This can be rectified by making sure that the breaker is not tripping. repairs can be dangerous. Turn off the heater and unplug it if it does not come on after resetting the auto safety shut off feature. Please call Dimplex tech support at (888) 346-7539. You may have a defective heater switch. The bulbs could be burnt out may need to be replaced. The remote may need to be changed or the remote receiver may need to be changed. If there is power at the switch but no power elsewhere â¦ I don't think it worked like this in the past. Need to mend your Dimplex home heating system? Unsnap the thermostat from â¦ If you have a purifier model and are using a BFRC-KIT (3-stage remote kit), heat will only come on at the 3. Turn off the breaker and disconnect the wires from the thermostat, keeping careful track of their connection points. If the fan rotates freely but the problem persists, the fan motor may need to be replaced. Confirm that the fireplace is installed on the electrically appropriate circuit. Heating elements or High temperature switch may need to be replaced. Mine is switching off as well .contacted complex want 123 pounds call out .awaiting a phone call after further complaining.did you solve your problem? If your unit has a thermostat it may need to be changed. If your problem continues here are a few trouble shooting points: Always use properly grounded, fused and polarized outlets. Trace the wiring in the unit to ensure that there are no loose wires. If the garage heater wonât turn off the problem usually isnât with the heater itself, but with the room. Mend - fire, keeps, off, itself Need to mend your Dimplex home heating system? The remote may not be synchronized to the fire place. If unit comes with a three position switch it may need replacing. Check to make sure that you have power at the outlet. lately , it stops throwing heat after awhile. my dimplex fire keeps switching off by itself? The remote control may need to be initialized with the fireplace. The nearby heater may have caused the Quantum to turn off prematurely. A: Please review the Installation Instructions which came with your fireplace. The product will require a new battery within the UI. Dimplex cheriton heater keeps switching off? The more detail and information you provide in your question the easier it is for others to help you. If your unit has a service warranty we will arrange service. If you are unable to initialize the remote you will need to replace the remote and/or the circuit board if necessary. ), (Enter your name as you wish it to be displayed. Wonât Turn Off. Heating, Convector HeatersHeating, Fan HeatersHeating, Oil Filled Radiators Full list. If you turn it off and then on again it will heat up again for 5-10 minutes and then you hear a click and the fan then blows out cold... Click here for how to mend it. It doesn't work/heat up? Ensure that the dial is set above the current room temperature or the fireplace heater will keep shutting off. A: Small glowing sections of the elements are normal. Please review the Operating Instructions in the Ownerâ€™s Manual. Turn the electric space heater off and unplug the power cord. professional. Step 1. The LED log sets do not have replaceable bulbs in them. Although radiators heat indirectly through oil, and donât glow red like other space heatersâ¦ Quantum Heater The product model number can be found on the top of the unit, on the right hand side, behind the control unit. Once you have cleaned the unit, plug it back in and turn it on. A: Please review the Operating Instructions in the Ownerâ€™s Manual. Must change the switch does not light up any more than the set. 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